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Major Partner SAS
Dolphin Imaging Exclusive Distributor for:
Scandinavia | Eastern Europe | Switzeland | Russia | France | Germany


 

 

Major Partner Data Privacy Statement

Last updated: 23 May 2018

Major Partner SAS , IT09942220014, Via Piave 11 Villanova D'Asti Italy, or relevant MajorPartner SAS entity (“MajorPartner”) is an IT company and Dolphin Imaging Exclusive Distributor which IT services ans resell IT products to the clients (the “Client”).

It is Major Partner’s utmost concern to constantly improve its services in order to best meet the needs of its Clients. To this end, Major Partner may collect and store certain information, including personal data of people like you.¬†Major Partner takes the protection of your personal data very seriously in all of its business processes. This Data Protection Statement is meant to help you understand how data are collected, processed and stored to meet legal requirements and Major Partner’s data protection standards.

It will be very difficult and in most countries even impossible for Major Partner to provide you services if you refuse to allow Major Partner to process your data. For this reason, by providing personal data to Major Partner, you agree to be legally bound by and explicitly consent to this Data Protection Statement, as it may be amended from time to time. If you do not agree to this Data Protection Statement or cannot form a legally binding contract, Major Partner would not be able to process your personal data.

1. Scope of this Data Protection Statement

This Data Protection Statement applies to all services offered by Major Partner.

This Data Protection Statement does not apply to services offered by other companies or individuals. This Data Protection Statement does not cover the information practices of other companies and organizations who advertise Major Partner services or any third party operating any website to which the Major Partner website or other digital asset may contain a link.

2. Data collected and method of collection

2.1  In general

Major Partner collects general and personal data concerning you from:

  • you when you provide your details to Major Partner;
  • its Clients (in such cases, Client must ensure that it is entitled to disclose such data and that you are aware of the various matters detailed in this Data Protection Statement);
  • participants at Client’s meetings and events organized by Major Partner;
  • users of Major Partner’s or Client’s websites; and third parties (such as online service provider or single sign on authority).

Following the reception of the data, an electronic profile is created in Major Partner's proprietary tools for each person or entity (the “Contact Profile”).

The Contact Profile may contain but is not limited to:

  • name;
  • gender;
  • date of birth;
  • address;
  • phone numbers;
  • email addresses;
  • organization or company of employment and/or job title;
  • field of activity and/or interest;
  • credit card references/numbers;
  • products and services purchased
  • Calls for support and email conversations
  • Log of calls and emails for support

 2.2  Cookies Policy

We use cookies on our Website. By continuing to browse our website or close the cookies banner, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-­parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­-party to recognise you and make your next visit easier and the service more useful to you. Cookies can be "persistent" or "session" cookies.

How Major Partner uses cookies

When you access our website, Major Partner and Major Partner’s third party service providers may collect data of a technical nature in a variety of ways.¬†We use cookies for the following purposes:

  • to enable certain functions of the website,
  • to provide analytics,
  • to store your preferences ad personalize the content,
  • to improve the user experience
  • to enable advertisements delivery, including behavioural advertising
  • to share on social networks

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: ­

  • Essential cookies

We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

  • Third¬≠-party cookies

In addition to our own cookies, we may also use various third­-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser:

  • For Internet Explorer‚ĄĘ¬†: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
  • For Safari‚ĄĘ¬†: https://support.apple.com/en-us/HT201265For Chrome‚ĄĘ¬†: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
  • For Firefox‚ĄĘ¬†: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
  • Fo Opera‚ĄĘ¬†: http://help.opera.com/Windows/10.20/en/cookies.html
  • etc...

Please note, however, that if you delete cookies or refuse to accept them, some features of the Major Partner website may not work properly, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. You can learn more about cookies and the following third­-party websites:

  • AllAboutCookies: http://www.allaboutcookies.org/
  • Network Advertising Initiative: http://www.networkadvertising.org/

3. Purpose of data collection

Major Partner uses the data collected to provide, maintain, protect and improve the overall quality of its services. Data collection is also meant to protect Major Partner and its users. Major Partner does not collect more data than is necessary to fulfil such purposes.

In addition to creating Contact Profiles, Major Partner uses your data for the following purposes and for which you give your consent:

a) Sales & Support: The Contact Profiles are stored in a database as a reference document to be consulted each time a sales or a quote or an offer is to be made. When a sale is made, Major Partner creates a sale document that contains all of the personal data along with the sale information that is needed to fulfil your request and to fulfil regulatory requirements for ordering the sold product from our supppliers. To make sales, Major Partner might need to transfer personal data to various third-party suppliers within your home country or in another country.

Major Partner will use your personal data to provide you support by email and by phone and by remote connection.

b) Consolidation of customer data: At the request of a Client, Major Partner or a third party may prepare information reports that summarize and analyse the sale process. Such reports which may include certain personal data from your Contact Profile are then submitted to the requesting Client.

d) New products and services: With the goal of improving services and based on the data given to Major Partner, Major Partner may send you additional information related to your current or future product(s) and/or service(s).

e)¬†Promotion and marketing: Major Partner may use your data to personalize your experience on the Major Partner website by presenting advertisements that are more relevant to you, to send you marketing communications that we believe may be of interest to you, including information about our services, case studies, thought leadership or whitepapers, blog updates, etc. For example, Major Partner uses third party service providers to present services and offers tailored to the preferences and interests demonstrated by your online activity over time. Major Partner may use your data for promotion and marketing purposes for Major Partner’s current or prospective Clients and/or third parties in Major Partner’s industry. Major Partner may use the data to analyse trends in order to propose other services to its Clients, such as new products or other services.

f)¬†Technical data: Major Partner, or third parties instructed by Major Partner, evaluate this data purely for statistical purposes and only in an anonymised form, in order to optimize Major Partner’s website and increase user-friendliness, efficiency and safety. Major Partner may in particular use technical data to measure the success of Major Partner marketing campaigns, compile statistics about Major Partner website usage and response rates, and use aggregated personal data calculate the percentage of Major Partner users who have a particular country code.

g)¬†Other purposes: Major Partner may use your data as Major Partner believes to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce Major Partner’s terms and conditions; (e) to protect Major Partner’s operations; (f) to protect Major Partner’s rights, privacy, safety or property, you or others; and (g) to allow Major Partner to pursue available remedies or limit the damages that Major Partner may sustain;¬†(h) to allow you to apply for an Major Partner job offer.

Major Partner will ask your consent before using data for a purpose other than those that are set out in this Statement subject to mandatory laws.

4. Duration of storage

General and personal data will be kept by Major Partner only as long as reasonably necessary taking into consideration its need to answer queries or resolve problems, to provide improved and new services and to comply with legal requirements under applicable laws or with inquiries from Clients on past events or travel activities. Major Partner will retain general and personal data during a maximum period of five years if no specific legal requirement. For applicants, the data will be retained for a maximum period of 2 years. For customers the data will be retained for the time that Clients will use our products and service with the goals specidied in this document

You may cancel/delete your Major Partner account by sending an email to our Data Protection Officer: manzoli@majorpartner.com

5. Location of storage and controller of data base

The Contact Profiles that Major Partner maintains are stored in a cloud-based central database at a third-party provider’s location in France/Italy. The purpose and content of Major Partner’s central database are determined by Major Partner.

6. Your duties

You must ensure that the data you provide us with are:

  • correct
  • accurate;
  • current;
  • truthful; and
  • compliant with any applicable laws.

In particular, since Major Partner will mainly use email communications with you, you are required to notify us of any modification of your email address. Alternatively, you can directly update your Contact Profile.

7. Transfer and communication of data

7.1  In general

Major Partner is working in serveral countries across Europe, Russia, Turkey, Switzerland, Ukraine, Norway and in other countries. Your personal data may therefore be transferred to and outside of Italy, including in countries whose data protection laws may be different from, and less stringent than, those in your country of residence. You hereby agree and give your consent to Major Partner to transfer and communicate your data as follows:

a) Transfers within the Major Partner Partner and Suppliers: Transfers are made throughout Major Partner and its partner and suppliers to support its activities and/or services.

b)¬†Transfer to third-parties: Major Partner works with certain third parties to obtain support services in connection with service and products related to our business area, in some cases, personal data will be shared with these third parties in order to pursue Major Partner’s mission and goals. Major Partner may also transfer personal data to third parties at the request of its Clients. For example, for data consolidation or to provide services requested by the Clients or necessary to deliver, transmit or support our products and services. Major Partner WILL NOT transfer your data to third parties for promotion and marketing other then our Suppliers from which we need to order the products and services that you purchased from Major Partner. Major Partner may also transfer your data to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Major Partner business, assets or stock (including in connection with any bankruptcy or similar proceedings). Prior to a transfer, third-parties (except for suppliers and authorized transfers such as within the EU) are required to sign a¬†data transfer agreement¬†with Major Partner that requires them to follow the applicable data protection laws.

c) Regulatory transfers: Major Partner may be required by law to transfer data to governments and regulatory and/or supervisory authorities.

7.2.  Electronic transfer of data

If you visit Major Partner’s website your data will be transported via an open publicly accessible network. The data might therefore be transmitted across national borders even if you and Major Partner are located in Switzerland. This involves notably the risk that your data may be intercepted and read by third parties, allowing such third parties to infer an already existing or future business relationship between you and Major Partner.

Furthermore, you are notified that information you transmit or allow to be transmitted to you by Major Partner via an electronic medium, in particular via e-mail, SMS, contact forms, etc. are usually unencrypted and therefore neither confidential nor secure. Even in the event of an encrypted transmission, sender and recipient remain unencrypted in each case. Third parties may therefore be able to infer an existing or future business relationship between you and Major Partner.

If you provide Major Partner with personal information, your personal data may be transferred by Major Partner to countries whose data protection laws may be different from, and less stringent than, those in your country of residence as set forth above. Your personal data may in particular be transferred to the United States. You are hereby notified that your personal data might be accessed by governmental authorities in such countries (in particular by US authorities).

8. Security and organizational measures

To ensure the safety of your data on Major Partner’s website and systems, Major Partner has implemented appropriate technical, contractual, administrative, physical and organizational measures to protect your personal data from loss, destruction, unauthorized access, accidental or unlawful disclosure and manipulation. These measures are subject to continuous development in accordance with technological progress and are periodically reviewed to comply with all applicable privacy laws. However, we cannot and do not guarantee the security of your personal data and therefore cannot assume any liability in this respect.

Only authorized Major Partner staff, third party companies’ (i.e. service providers) staff or our Clients' authorized staff (who have contractually agreed to keep all information secure) have access to your personal data. All Major Partner staff who have access to your personal data are required to adhere to the staff confidentiality regulations and all third-party employees who have access to your personal data have signed non-disclosure agreements. In addition, data transfer agreements are in place with third-party companies that have access to your personal data to make sure these data remain secure.

9.Your rights

In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable. Moreover, you have a right to lodge a complaint with a supervisory authority.

Under certain conditions you also have the right to have your personal data that is stored by Major Partner blocked and deleted, unless Major Partner has to keep these data for legitimate business or legal purposes. For more information, you should contact the Data Protection Officer at the above-mentioned e-mail address

To contact Major Partner with questions or issues about Major Partner’s data processing, you should contact the Data Protection Officer at the following e-mail address: manzoli@majorpartner.com

Major Partner gives you many choices regarding Major Partner’s use and disclosure of your personal data for marketing purposes. By contacting the Data Protection Officer at the above-mentioned e-mail address, you may opt-out from receiving future electronic marketing messages from Major Partner and request that we not share your personal data with unaffiliated third parties for their marketing purposes. Major Partner will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, Major Partner will not be able to remove your personal data from the databases of unaffiliated third parties with which Major Partner has already shared your personal data (i.e., to which we have already provided your personal data as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from Major Partner, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

10. Changes

This Statement may be revised and updated by Major Partner from time to time to comply with statutory data protection and privacy laws. Major Partner will post any statement changes on its website and, if the changes are significant, Major Partner will send a notice to the e-mail address provided in your Contact Profile.

11. Contact

If you need further assistance, please contact our Data Protection Officer, Alessandro Manzoli manzoli@majorpartner.com

 

Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to info@dolphinimaging.info or post to Major Partner SAS Via Piave 11 Villanova D'Asti 14019 ITALY

 

 

Office

Via Piave 11,
14019 VILLANOVA D'ASTI (AT)
ITALY

Phone: +39 011 197 50 534
Support Phone: +39 0141 09 60 60
Support Whatsapp: +39 391 792 9149
Support Telegram: +39 391 792 9149
Fax: +39 02 700437054

Emails:

Product information & general info: info@dolphinimaging.info
Purchase, Invoice & Payments: sales@dolphinimaging.info
Support: support@dolphinimaging.info

 
Iceland Norway Swedish Finland Iceland Norway Swedish Finland The office is located in Italy and our certified support techs & sales people are standing by to answer your questions from 9:00 a.m. to 18:00 p.m. CET - (GMT + 1:00), Monday through Friday. If you need to contact us off-hour please write us an email.
For off-hour emergency please text to the mobile: +39 392 037 13 19.
 

 

 

Email us for any questions: info@dolphinimaging.info

 
   
 

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Office

Via Piave 11, 14019
Villanova D'Asti, AT (ITALY)
VAT - IVA IT09942220014

Support team:
support@dolphinimaging.info

Product & Service info:
info@dolphinimaging.info



Headquarter 

Via Piave 11, 14019
Villanova D'Asti, AT (ITALY)

Support Team Phone: +39 391 792 9149
Phone: +39 0141 096060
Fax: +39 02 7 004 37 054

 

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